Lawn Dyeable Dupatta

Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.

Thank you for shopping at Stoffa.pk. We aim to deliver your order quickly and safely across Pakistan. Please read our Shipping Policy for important details about how your order will be processed and delivered.

Delivery Time

All orders are processed within 1 to 3 business days (Monday to Saturday), after which they are handed over to the courier service.
Estimated delivery time across Pakistan is 3 to 7 business days, depending on your location.

Please note: Delivery may be delayed during sales, holidays, or due to weather conditions.

Shipping Charges

Shipping charges are calculated at checkout and may vary based on location, package weight, or ongoing promotions. In most cases, a flat shipping rate will apply unless otherwise stated.

We may offer free shipping on orders above a certain amount (as mentioned on our website during promotions).

Order Tracking

Once your order is shipped, a tracking number and courier details will be shared via SMS or email. You can use this information to track your parcel directly on the courier's website.

Areas We Deliver To

We offer nationwide delivery across Pakistan, including major cities and remote areas. However, some rural or far-off locations may experience slightly longer delivery times.

Delivery Issues

If your parcel is delayed, lost, or arrives damaged, please contact us immediately at muhazkhan77@gmail.com. We will coordinate with the courier company to resolve the issue as quickly as possible.

Incorrect Address

Please double-check your shipping address before placing an order. We are not responsible for non-delivery or delays due to incorrect or incomplete addresses provided by the customer.

Contact Us

For any shipping-related questions, please get in touch:

📧 Email: muhazkhan77@gmail.com
🌐 Website: www.stoffa.pk

At Stoffa.pk, customer satisfaction is our priority. We understand that sometimes a product may not meet your expectations. Please read our Refund & Exchange Policy carefully before placing an order.

Eligibility for Exchange

We offer exchange only (no cash refunds) under the following conditions:

• Product must be unused, unwashed, and in original packaging.

• Tags and labels must be intact.

• Exchange request must be made within 7 days of receiving the product.

• Only size or item exchange is allowed, not color preference or style changes (unless there is a mistake from our end).

• Sale and discounted items are not eligible for exchange.

How to Request an Exchange

To request an exchange, email us at muhazkhan77@gmail.com with the following details:

• Order number

• Reason for exchange

• Picture of the item received (if wrong or defective)

Once approved, the item must be shipped back to our address (shared via email). Customer will bear the courier charges unless the item was incorrect or defective.

Incorrect or Damaged Items

If you receive a wrong or damaged product, please contact us within 48 hours of receiving the parcel. After verification, we will exchange it at no extra cost.

No Refund Policy

We currently do not offer cash refunds. Once an order is placed and processed, it cannot be cancelled or refunded. You may, however, opt for an exchange as per our conditions.

Cancellation Policy

Orders can only be cancelled before they are processed or shipped. Once shipped, no cancellation requests will be accepted.

Contact Us

If you have any questions or concerns, please reach out to us at:

📧 Email: muhazkhan77@gmail.com
🌐 Website: www.stoffa.pk